Shipping policy

Shipping policy

Order processing and dispatch

Orders are processed and dispatched within 1–5 business days after payment is confirmed. This processing window is separate from carrier transit time.

Shipping destinations and rates

We currently ship to United States destinations supported at checkout. Available shipping services, charges and estimated carrier transit times are displayed at checkout. If checkout does not offer delivery to your address, we cannot currently ship there.

Delivery estimates and tracking

Carrier transit estimates begin after dispatch. Delivery dates are estimates and may be affected by carrier delays, weather or other circumstances outside our control. When your order ships, we send tracking information when available. Tracking may take time to update after the carrier receives the parcel.

Address corrections and delivery problems

Check your delivery address before placing an order. For an address correction, cancellation request, delayed or missing delivery, or a wrong, damaged or defective item, email teslora.contact@gmail.com with your order number and details. Contact us as soon as you notice the issue so we can investigate. Changes may not be possible after dispatch.

Wrong-fit returns

You may request a return for an item that does not fit your vehicle within 30 days of delivery. Contact us for return instructions before sending an item. See our Return and Refund Policy for details.

Contact

Teslora
Email: teslora.contact@gmail.com
Phone: 570-258-5402

This policy does not limit any rights or remedies available under applicable law.